Facebook Groups for brands and how they work – Brandminds 2018

Facebook Groups for brands and how they work

According to Facebook more than 100 million people are members of what they call "very meaningful" groups.

“These are groups that upon joining, quickly become the most important part of our social network experience and an important part of our physical support structure. For example, many new parents tell us that joining a parenting group after having a child fits this purpose.”

As such, "Facebook sees groups as an opportunity for the platform to boost engagement and interaction, making The Social Network an even more important part of our interactive process. And there’s a growing range of opportunities for brands in this evolution. You need to tread carefully - you can’t just rush in spamming everyone and everything, everywhere you can, hoping for a good result - but there are ways to utilize Facebook’s renewed Groups focus to further your reach and resonance on the world’s biggest social network," says Andrew Hutchinson for Social Media Today.

Before the social network boom, online communities and forums were THE spaces that allowed people to interact, collaborate, share content, and learn from each other. "Now maybe Facebook, Twitter, Google+, and dozens of other social networks have stolen a big part of the spotlight, but lately, groups, forums, and online communities are once again regaining their power, and with great force. Why? Because brands are finding it harder and harder to gain exposure and reach their fans and followers on platforms like Facebook. Also, because companies are finally realizing that people today more than ever, seek to satisfy the need for a “sense of belonging,” to express, to learn, and to share," writes Josefina Casas for Postcron.com.

What offer the groups even more after the recent updates?

The possibility for pages to post into groups

In the past, only individual members were able to post in Groups, but now, you can be logged on as a Page and can comment and interact within a group setting as a direct representative of your business. One of the biggest pluses and benefits is that you can now offer advice, assistance and technical support from your official brand account, which lends more weight to your advice, while also serving as a brand building process in itself.

Still, it's important to know not to tackle it in the wrong way by becoming to insistent or aggressive. Your audience needs to see you as a consultant and advice bringer, not a psychopath. Offering assistance where possible can be a great way to boost your business.

Having analytics on your side

The recently launched Group Analytics feature, provides a range of key data points to help group admins get a better understanding of their audience, and how to maximize response. Research are data are proving to be as important as ever nowadays, helping the brands remain relevant and offering their target what they need and want. The pieces of relevant information received on members and engagement, and also on the days and times when people are most active within your group, are enabling you to better plan and schedule your content to maximize response. There’s also demographic breakdowns, which can not only help you get a better understanding of your core, engaged target audience within your group, but can also improve your wider market research efforts.

More you can also read here.

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